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    Online Hearing Care Social Media

    After successfully relaunching the Online Hearing Care website, this valued client came back to BRIGHT wanting to solidify its social media messaging and reach more customers.

     

    Like so many companies seeking a more engaged social audience, Online Hearing Care’s existing output was sporadic in frequency and inconsistent in nature. BRIGHT set about changing that, with regular posts including more general content and targeted PPC activity.

    Online Hearing Care had a strong desire to improve its social media presence – by both growing its audience and engaging existing customers. The aim was to drive more people to the newly designed website, increasing the chances of purchase.

    Actions

    Structure and strategy were key to the project’s success. We began by agreeing key messaging to be communicated on social media, fostered a written voice suitable for the brand, then designed eye-catching posts that would stand out on timelines and engage the target audience.

    Paid social activity was based around thorough keyword research, reaching users with a known interest in Online Hearing Care’s sector. This helped to maximise conversions and grow a valuable customer base.

    Each month, a detailed analysis of both free and paid-for campaigns was supplied to the client. This ensured metrics were being met, served as a point of development and presented a clear ROI for digital marketing.

    Outcome

    Online Hearing Care’s social strategy achieved its two keys aims: growing the following and creating better engagement with the audience. Monthly insights enabled the client to understand which content audiences react to most positively, aiding further strategy development.

    TIMESCALE

    Ten months
    Ongoing management throughout

    KPIS

    Top referral point
    Social as highest source of new web visits

    SUCCESSES

    Over 20k new users
    Convertible organic and PPC social traffic

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